Workshops

Survival Spanish for Asphalt & Concrete Contractors

With 50% of recent US growth due to increases in the Latino population, it is essential to understand how to communicate on a functional level with Latino employees and coworkers. Language and cultural barriers often prevent employers from fully engaging Latino employees, and as a result, productivity and efficiency lag behind. Given the continued demographic trends, employers that are able to turn these challenges into opportunities will be best positioned to succeed in coming decades.

#M-11 Spanish for Asphalt Contractors

Monday, March 21 9:00 a.m. - 12:00 p.m.
Presented by: Luciana Tiberio, Workforce Language Services

Learning Objectives:

• Understand changing demographics in the US population and how it affects the Asphalt industry.
• Learn Spanish pronunciation
• Learn how to provide job feedback and training that impacts safety, efficiency and productivity
• Be able to compliment your employees and show appreciation
• Discuss scheduling and timing
• Asphalt-specific terminology relating to: equipment, vehicle operation, surfacing, mixes, and traffic.

#M-12 Spanish for Concrete Contractors

Monday, March 21 9:00 a.m. - 12:00 p.m.
Presented by: Arturo Castro, Workforce Language Services

Learning Objectives:

• Understand changing demographics in the US population and how it affects the Concrete industry.
• Learn Spanish pronunciation.
• Learn how to provide job feedback and training that impacts safety, efficiency and productivity.
• Be able to complement your employees and show appreciation.
• Discuss scheduling and timing.
• Concrete-specific terminology relating to: materials, mixtures, finishing, and masonry.

Price: $195 per workshop (price includes handouts and coffee)

#M-13 Survival Spanish for Workplace Safety

Monday, March 21 1:30 p.m. - 4:30 p.m.
Presented by: Luciana Tiberio, Workforce Language Services

According to OSHA, the language barrier is responsible for 1 in 4 accidents in the workplace. While limited English skills, low levels of formal education, and different cultural perspectives can indeed present challenges to safety, these challenges are not insurmountable. By learning basic Spanish phrases like, “Don't touch,” or “It's required to wear your reflector vest”, as well as understanding how an employee's safety expectations may differ based on their cultural perspectives, you will be taking another step closer to decreasing the likelihood of an incident. Given the continued demographic trends, businesses that are able to turn these challenges into opportunities will be best positioned to succeed in coming decades.

Learning Objectives:

• Learn Spanish pronunciation.
• Understand how to hold a basic conversation with a Spanish-speaking employee.
• Learn how to provide job feedback and training that impacts safety and efficiency.
• Give instructions on safety relating to falls, night work, noise, tools and vehicles, emergencies and more.
• Have a strong understanding of cultural differences that often are at the root of safety concerns.

Designed for: Managers, supervisors, crew leaders, and workers that must directly or indirectly communicate with Spanish-speakers on the job site.

Price: $195 (price includes handouts and soft drinks)

#M-14 Simplified Electrical Diagnostics – A Hands-on Workshop

Monday, March 21, 2011 8:30 a.m. - 4:00 p.m.
By: Dan Sullivan, Sullivan Training Systems

Electrical troubleshooting can be a frustrating task but it doesn't need to be! With a few simple tools and strategies you can master the mystery. This workshop is designed to provide skills training and partial mastery in the following areas:

• Digital Meter Reading - Voltmeter-only diagnostics
• Schematic Reading - Circuit redrawing and simplification
• Circuit Analysis and Fault Identification

Learn skills in circuit design and theory of operation, component function and testing, fault definitions and identification, advanced meter reading practices.

Topics Include:

• Simplified alternator testing
• Simplified Solenoid testing
• Starter voltage drop testing
• Ghost and Zero voltage as continuity test
• Voltage drop testing and special tools
• The 3 faults possible in a circuit
• One-test fault identification
• How to increase confidence in diagnostics
• Diagnostic philosophies and methods

ATTENDEE NOTE: Participants should bring their digital voltmeter and a FULL copy of a schematic for a piece of equipment they have in their fleet.

Price: $295 (price includes a copy of “Fundamental Electrical Troubleshooting Shopbook” and lunch)

#F-51 OSHA 10-Hour Course for Construction Industry

Friday, March 25 9:00 a.m. - 4:00 p.m.
Saturday, March 26 8:30 a.m. - 12:00 p.m.
Presented by: Timothy R. Roberts, President, Safety Alliance LLC

The 10-hour Construction Industry Outreach Training Program is intended to provide management, supervisors, and construction workers with general awareness on recognizing and preventing hazards on a construction site. The training covers a variety of construction safety and health hazards which a worker may encounter at a construction site.

OSHA recommends this training as an orientation to occupational safety and health. Workers must receive additional training on hazards specific to their job. Training emphasizes hazard identification, avoidance, control and prevention.

Topics include:

• Fall Protection
• Scaffolding, Excavation-Trenching
• Hazard Communication
• Personal Protective Equipment
• Fire Prevention & Egress
• Stairways and Ladders
• Motor vehicles
• Electrical Safety
• Cranes
• Hand and Power Tools
• Concrete & Steel erection
• Confined Space

Price: $295 (price includes handouts, course completion certificate and card, and working lunch on Friday)

#SA-11 Leadership I - Management Skills for Supervisors

PRESENTED IN SPANISH
Saturday, March 26 8:30 - 11:30 a.m.
Presented by: Arturo Castro, Workforce Language Services

Who makes a good leader? Is it someone who is knowledgeable or skilled in their trade or simply someone who gets along well with coworkers? These are all reasons why employees are often promoted to leadership roles, but do these traits make a good leader? Leaders are made, not born, and every leader should be equipped with the right set of tools that help them manage the motivations and behaviors of their people. Whether you're new to your leadership role or a tenured supervisor this workshop will give you simple but effective approaches to delegating, developing others and communicating well in the workplace.

Learning Objectives:

• Improving active listening skills and learning how to ask the right questions.
• Providing constructive and positive feedback.
• Dealing with difficult employees and understanding the problem/conflict resolution process.
• Learning how to develop and empower employees, both as a group and individually.
• Understanding short term and long term planning processes.
• Learning how to set realistic objectives and goals.

Designed for:

• Recently promoted or seasoned managers and supervisors who would benefit by improving their leadership skills
• Any employee in an informal leadership position that would benefit from improving their delegating and communication skills

Price: $195 (price includes handouts and coffee)

#SA-12 Leadership II: 12 Organizational Principles for Engagement

PRESENTED IN SPANISH
Saturday, March 26 1:30 - 4:30 p.m.
Presented by: Arturo Castro, Workforce Language Services

A Gallup study based on more than 30 years of in-depth research and involving more than 12 million participants found that only a mere 29% of employees are fully engaged in the work they do. The world's top-performing organizations understand that employee engagement is a force that drives business outcomes. Engaged employees are more customer-focused, work more productively and safely and are less likely to leave your organization - all of which helps you increase profitability. This session will explore what leading corporations around the world are doing to promote greater and sustainable engagement from their employees and how you can apply these same techniques to gain similar results!

Learning Objectives:

• Explore research-based data from around the world about best management practices.
• Discuss why some divisions of your company are more profitable and sustainable than others when the same systems are applied.
• Understand what employees and managers expect from your organization.
• Improve how you articulate your expectations.
• Learn how to decrease turnover and improve your bottom line.
• Learn how to improve employee engagement, loyalty and morale.

Designed for:

• Leaders in positions ranging from senior management and executives to supervisors

Price: $195 (price includes handouts and soft drinks)

#SA-13 Time to Sell! Turning your Leads to Sales

Saturday, March 26 8:00 a.m. - 12:00 p.m.
Presented by: Ron Black, The Mentor Group

Over 80% of the average sales representative's time is spent doing everything except selling. This seminar provides the tools and techniques sales professionals need to get focused, get organized, and get going on the activities their success really depends on: contacting, communicating, and closing sales with customers.

• Learn to set goals and identify daily results
• Recognizing and responding to common haggling tactics
• How to prepare, probe, and propose with persuasive punch
• How to use negative, positive, and normative leverage
• Overcoming obstacles, stalemates, and roadblocks
• Controlling the timeline and communications pace
• Creating agreements that satisfy and build repeat business
• Tradeshow lead follow-up strategies

Price: $195 (price includes handouts and coffee)

#SA-14 Advanced Hydraulic Maintenance Workshop

Saturday, March 26 8:30 a.m. - 4:30 p.m.
By: Brendan Casey, HydraulicSupermarket.com

Over the past 30 years, the performance, sophistication, and operating pressures of hydraulic equipment have increased significantly. As a result, modern hydraulic equipment is not only more expensive to fix when it breaks, proactive maintenance is imperative to maximize service life and minimize operating costs. An effective, proactive maintenance program requires time, effort and some expense to implement. But it is cost-effective. The investment is quickly recovered through savings as a result of improved machine performance, increased component life, increased fluid life, reduced downtime and fewer repairs. This in-depth workshop is full of real-life, how-to-do-it, nuts-and-bolts, hydraulics know-how - information you can use today.

Learning Objectives:

• The importance of proactive maintenance and how its effective deployment can significantly reduce hydraulic equipment operating costs.
• How to identify and eliminate common causes of premature, hydraulic component failures.
• How to develop, or contribute to the development of, a cost-effective preventative maintenance program for a hydraulic machine.

Price $295 (price includes materials and lunch)

#SA-15 TMOST! Tractor/Mower Operator Safety Training

Saturday, March 26 10:30 - 11:30 a.m.
By: Jim Green, Alamo Group Safety Training Specialist

An effective safety training program is critical to providing an environment of zero incidents and well maintained equipment. This workshop will provide insight in to how people learn new behaviors as it applies to safety awareness and strategies to effect change in tractor/mower operations.

Through real world case studies, attendees will be able to develop an equipment safety checklist (which applies to all makes and models-vegetation maintenance) for mowers/tractors, train their operators in safety “Best Practices” of tractor/mower day to day operations, and improve the safety performance of their tractor/mower operators.

Learning Objectives:

• Evaluate Tractor/Mower Operator safety awareness knowledge.
• Prepare a pre-operation safety inspection checklist for tractor/mower operators.
• Demonstrate the best practices of tractor/mower operator safety.

Price $35 (price includes workbook and tractor/mower operator pre-operations sample checklist)